Terms of Service

DokimeQA provides manual software quality assurance testing, usability reviews, bug reporting, beta testing, QA consulting, and related software testing services.

Each engagement is performed according to the mutually agreed project scope.

Clients agree to provide accurate project information and all materials reasonably necessary to perform the requested services, including when applicable:

Clients are responsible for maintaining backups of their applications, databases, and project data before granting DokimeQA access.

Unless otherwise agreed in writing, DokimeQA performs testing within staging or test environments.

If a client requests testing within a production environment, the client accepts responsibility for any associated operational risks.

DokimeQA is not responsible for data loss, service interruptions, downtime, or unintended consequences resulting from testing performed within client-controlled environments.

DokimeQA understands that clients frequently provide access to unreleased software, proprietary business information, staging environments, documentation, source materials, API keys, login credentials, and other confidential information.

All confidential information is used solely for the purpose of performing the requested QA services.

DokimeQA will not disclose confidential client information to third parties except:

Payments are processed securely through Stripe.

DokimeQA does not store payment card information.

Unless otherwise agreed in writing, work begins after payment or any required deposit has been received.

Clients may cancel a project before work has begun for a full refund of any prepaid service fees.

Once work has started, refunds may be issued on a case-by-case basis depending on the amount of work completed and the circumstances surrounding the cancellation.

If DokimeQA is unable to complete the agreed services, an appropriate full or partial refund may be provided.

Clients retain full ownership of all applications, software, source code, designs, documentation, trademarks, business information, reports, and other intellectual property supplied to DokimeQA.

DokimeQA retains ownership of its proprietary testing methodologies, workflows, templates, documentation formats, checklists, internal tools, and testing processes.

Nothing in these Terms transfers ownership of either party's intellectual property.

Quality assurance testing significantly reduces software risk but cannot guarantee the discovery of every defect.

DokimeQA does not warrant that software will be completely bug-free, secure, error-free, or compatible with every device, browser, operating system, or third-party integration.

Clients remain responsible for all release decisions.

To the fullest extent permitted by applicable law, DokimeQA shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from the use of its services.

DokimeQA's maximum liability for any claim arising from a specific engagement shall not exceed the total amount paid by the client for that engagement.

DokimeQA provides services as an independent contractor.

Nothing in these Terms creates an employment relationship, agency relationship, partnership, or joint venture between DokimeQA and its clients.

These Terms shall be governed by and interpreted under the laws of the State of California, without regard to its conflict of law principles.

DokimeQA may update these Terms from time to time.

Any revisions will be posted on this page with an updated "Last Updated" date.

Continued use of the website or DokimeQA's services after changes become effective constitutes acceptance of the revised Terms.

If you have any questions regarding these Terms of Service, please contact DokimeQA through the Contact page on this website.